Terms of Service

Last Updated: September 2025

1. Acceptance of Terms

By accessing and using the Xanova website, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Use of Website

You agree to use our website only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the website in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the website or servers
  • Use automated systems to access the website without permission
  • Transmit any harmful code or malicious software

3. Product Information

We strive to provide accurate information about our products. However:

  • Product descriptions and images are for informational purposes
  • We do not guarantee that descriptions are error-free or complete
  • Products are subject to availability
  • We reserve the right to modify or discontinue products without notice

4. Orders and Pricing

When you place an order:

  • You are making an offer to purchase products
  • We reserve the right to accept or decline your order
  • Prices are subject to change without notice
  • We reserve the right to correct pricing errors
  • Payment must be received before order fulfillment

5. Shipping and Delivery

Regarding shipping:

  • Delivery times are estimates and not guaranteed
  • Risk of loss passes to you upon delivery
  • We are not responsible for delays caused by shipping carriers
  • International orders may be subject to customs fees

6. Returns and Refunds

Our return policy:

  • Contact us within 14 days of receipt to initiate a return
  • Products must be unopened and in original condition
  • Refunds will be processed to the original payment method
  • Shipping costs are non-refundable unless the return is due to our error

7. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Xanova and protected by intellectual property laws. You may not:

  • Copy, reproduce, or distribute our content without permission
  • Use our trademarks or branding without authorization
  • Create derivative works based on our content

8. Disclaimer of Warranties

Our website and products are provided on an "as is" basis. We make no warranties, express or implied, regarding:

  • The accuracy or completeness of information
  • The availability or functionality of the website
  • The results you may obtain from using our products

Please see our Health Disclaimer for important information about our products.

9. Limitation of Liability

To the fullest extent permitted by law, Xanova shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Your use of our website or products
  • Any errors or omissions in content
  • Unauthorized access to your information
  • Interruption or cessation of services

10. Indemnification

You agree to indemnify and hold Xanova harmless from any claims, damages, or expenses arising from your use of our website or violation of these Terms.

11. Governing Law

These Terms shall be governed by the laws of Slovakia. Any disputes shall be resolved in the courts of Slovakia.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of the modified Terms.

13. Contact Information

For questions about these Terms, please contact us:

Xanova

Hollého 8, 071 01 Michalovce, Slovakia

Phone: +421 56 934 21 805

Email: [email protected]